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Customer Success Specalist


Remote - Anywhere


Full Time or Contract

About the Role

Accrue is looking for an individual that is looking to kick start their career in ecommerce and digital advertising. Our ideal candidate has recently graduated or with 1 year of experience working at a professional organization in any operational, customer service, or marketing role. The individual will be required to perform a mix of operational and client-related responsibilities.


  • Manage and assist the client management team with vendor and seller account maintenance, including catalog and content changes, site merchandising, and data correctness.

  • Setting up new products for clients in Vendor and Seller central

  • Creating monthly sales and advertising reports (Excel, PowerPoint) including any ad hoc reporting requests.

  • Monitor and ensure listings are active and live.

  • Setting up Seller Central tickets on listing related items and resolving issues

  • Manage the communication with internal teams and external clients on deadlines and client needs

  • Performing weekly inventory checks and updating the inventory tracker. Communicating inventory status on weekly basis with internal and external stakeholders

  • Create shipping plans for required clients

  • Support team in creating advertising/promotional strategies and growth plans to deliver strong results for our clients’ Amazon business

  • Listing audits and providing internal recommendations for improvements (keyword research, visuals, content, etc)

  • Content and creative project management including execution and uploading content onto seller central.

About the Company

We are a team of digital and eCommerce professionals that are passionate to help brands win on Amazon and other marketplaces through expertise and technology. When it comes to talent we don’t see boundaries. We value remote working, we don’t care where you are as long as u are top talent that is ambitious, curious and possess high ownership. Your collection is already set up for you with fields and content. Add your own, or import content from a CSV file. Add fields for any type of content you want to display, such as rich text, images, videos and more. You can also collect and store information from your site visitors using input elements like custom forms and fields.

Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Preview your site to check that all your elements are displaying content from the right collection fields.

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